Guests may cancel reservations according to the cancellation policy applicable at the time of booking. Refund eligibility depends on the notice period provided before arrival.
Approved refunds will be processed using the original payment method. Processing times may vary depending on payment providers, banks, and applicable booking platforms.
Reservation modifications, including date changes or guest adjustments, are subject to availability and may result in additional charges or rate differences.
Certain promotional, discounted, or non-refundable rates may not qualify for refunds or cancellations. Guests should carefully review booking terms before confirming.
No refunds may be issued for early departures, shortened stays, or unused nights unless otherwise specified in the reservation agreement.
In rare situations where accommodation becomes unavailable, alternative arrangements or a full refund may be offered, subject to availability and circumstances.
For cancellation assistance, refund inquiries, or booking modifications, please contact our support team as soon as possible for prompt assistance.
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